
International shipments are sent via UPS, FedEx, DHL, China Post, USPS, DPD, Maerks, Nippon Express, Ryder System, TNT, Expeditors International, Panalpina or Exel.
Note: Due to COVID-19 orders are typically processed within 3 business days after receiving.
International Orders:
International orders ship via one of two methods at checkout:
Duties may be due upon delivery – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.
Receive in duties paid: DDP – Import duties & taxes are paid upon checkout.
If you are an international customer and/or you paid for expedited shipping, you will be refunded the full amount of the items returned minus the cost of shipping on your original order. We highly suggest obtaining a copy of the return label from your local courier showing our return address, weight of the package and tracking number for faster processing.
Please Note: Costs associated with the return of an international orders are the responsibility of the customer. Please indicate that this is a return on the Commercial Invoice to avoid further taxes and duties.
Address Changes:
Our orders are packaged and shipped out quickly after they are placed to ensure that your items arrive to you as soon as possible. Unfortunately we can't change/adjust an order after it's placed due to this reason.
Defects/Flaws:
We stand behind the quality of our products. If you experience any material or craftsmanship flaw, please connect us so that our team can help. Of note: we have a 60 day warranty on all footwear.
What if I refuse my order?
Orders that have been refused by the receiver, failed attempted delivery or have not been collected from the access point in time, will be charged with a return fee.
International shipments are sent via UPS, FedEx, DHL, China Post, USPS, DPD, Maerks, Nippon Express, Ryder System, TNT, Expeditors International, Panalpina or Exel.
Note: Due to COVID-19 orders are typically processed within 3 business days after receiving.
International Orders:
International orders ship via one of two methods at checkout:
Duties may be due upon delivery – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.
Receive in duties paid: DDP – Import duties & taxes are paid upon checkout.
If you are an international customer and/or you paid for expedited shipping, you will be refunded the full amount of the items returned minus the cost of shipping on your original order. We highly suggest obtaining a copy of the return label from your local courier showing our return address, weight of the package and tracking number for faster processing.
Please Note: Costs associated with the return of an international orders are the responsibility of the customer. Please indicate that this is a return on the Commercial Invoice to avoid further taxes and duties.
Address Changes:
Our orders are packaged and shipped out quickly after they are placed to ensure that your items arrive to you as soon as possible. Unfortunately we can't change/adjust an order after it's placed due to this reason.
Defects/Flaws:
We stand behind the quality of our products. If you experience any material or craftsmanship flaw, please connect us so that our team can help. Of note: we have a 60 day warranty on all footwear.
What if I refuse my order?
Orders that have been refused by the receiver, failed attempted delivery or have not been collected from the access point in time, will be charged with a return fee.
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Size Guide
This is a standardised guide to give you an idea of what size you will need, however some brands may vary from these conversions.
Ready to Wear Clothing
| Size | XXS - XS | XS - S | S - M | M - L | L - XL | XL - XXL |
|---|---|---|---|---|---|---|
| UK | 6 | 8 | 10 | 12 | 14 | 16 |
| US | 2 | 4 | 6 | 8 | 10 | 12 |
| Italy (IT) | 38 | 40 | 42 | 44 | 46 | 48 |
| France (FR/EU) | 34 | 36 | 38 | 40 | 42 | 44 |
| Denmark | 32 | 34 | 36 | 38 | 40 | 42 |
| Russia | 40 | 42 | 44 | 46 | 48 | 50 |
| Germany | 32 | 34 | 36 | 38 | 40 | 42 |
| Japan | 5 | 7 | 9 | 11 | 13 | 15 |
| Australia | 6 | 8 | 10 | 12 | 14 | 16 |
| Korea | 33 | 44 | 55 | 66 | 77 | 88 |
| China | 160/84 | 165/86 | 170/88 | 175/90 | 180/92 | 185/94 |
| Jeans | 24-25 | 26-27 | 27-28 | 29-30 | 31-32 | 32-33 |










